Labour capacity
Move bounded repetitive work out of human hands without removing human judgment.
Build workflows, not chatbots.
n8n, Make, and custom agentic workflows for repetitive work where judgment can be bounded and handoff can be measured.
Pl. 01 — Engagement shape
Timeline 4-10 weeks
Fee Project basis
Client time Process owner plus technical contact
- People copy data between systems every day.
- Outbound or qualification work is repetitive but still needs rules.
- Documents, briefs, or inboxes pile up before anyone can act.
- AI experiments exist, but none are tied to operating cadence.
Control points
Define where the system acts, where it asks, and where it stops.
Operating memory
Document prompts, rules, logs, and exceptions so the workflow can be governed.
- Identify bounded workflows with clear inputs, rules, review points, and outputs.
- Build agentic flows in n8n, Make, or custom code.
- Connect internal data, documents, and approval checkpoints.
- Train the team on monitoring, exception handling, and maintenance.
- Working flows with logs, exception paths, and handoff rules.
- Reduced manual handling for bounded tasks.
- Documented prompts, data access, and operating rules.
- A team that understands where the system should stop and ask.
§ 06 / Composition note
How this service composes.
Agentic work belongs after the process is mapped. Automating a broken flow only makes the break faster.
§ 07 / Adjacent services
The Symbiotic Audit
Two weeks. Fixed fee. We map where money, signal, process, and attention leak, then deliver a written operating plan with the sequence of repairs.
- Interview owner, leadership, sales, finance, delivery, and customer-facing staff.
- Trace lead flow, quote flow, order flow, margin flow, decision flow, and handoff points.
- Read CRM data, pipeline hygiene, pricing patterns, meeting cadence, and tool stack.
- Deliver a written plan with ranked repairs, scope options, and measurable first moves.
Process & Systems Rebuild
Six Sigma discipline and Scrum cadence applied to the way the company really runs: decisions, handoffs, meetings, SOPs, cost controls, and ownership.
- Map current-state workflows and failure points.
- Rewrite SOPs and handoff rules with named owners.
- Install weekly and monthly operating cadence.
- Define decision rights, escalation rules, and cost review signals.
Web & Digital Infrastructure
Astro and Next.js builds, bilingual content systems, analytics-ready funnels, brand systems, and web infrastructure tied to the actual commercial motion.
- Define public architecture, route map, content model, and conversion path.
- Build fast Astro or Next.js pages with self-hosted assets and clear SEO.
- Create reusable brand and content components.
- Prepare analytics events without adding tracking by default.
§ 06 · Direct line